This privacy statement outlines the handling of your personal information in connection with all services and websites offered by Dawan Global.

Dawan Global may collect your personal information when you do any of the following:

  •  Place an order on our website
  •  Create an account with us
  •  Return or exchange an item or submit for a rebate
  •  Inquire about our products or services
  •  Contact customer support
  •  Request our catalog
  •  Receive a Dawan Global gift package
  •  Sign up for Dawan Global updates via email or text-messaging, and if you request other promotional materials
  •  Enter a Dawan Global contest or sweepstakes
  •  Are referred to us through a marketing promotion
  •  Participate in a survey, promotion, or event
  •  Apply for a Dawan Global credit card

Dawan Global may collect the following personal information:

  • Name
  • Address
  • Telephone number
  • Fax number
  • Email address
  • Transaction information
  • Credit card, debit card, or checking account information
  • Driver’s license number and expiration date (in conjunction with merchandise returns or credit checks for credit card applications)
  • Date of birth (in conjunction with promotions, credit card applications, or credit checks)
  • Social Security Number (in conjunction with credit card applications)
  • Employment history (in conjunction with credit card applications)
  • Other information as Dawan Global deems necessary

Dawan Global may also collect other information, including browsing activity on our websites, activity in response to emails, location information, and aggregated or statistical information regarding use of our websites to improve site performance, product offerings, promotions and targeted advertising. If you do not want to receive targeted advertising from Dawan Global, please see the Cookies section below. If you do not want to receive email or other mail from us, please see the Choices section below.

Note: In order to provide you with a better shopping experience and to improve the quality of our services, we may combine personal information you submit under your account with other information that we may receive from you or third parties, or with other public information. We maintain this information, along with a record of your purchases, in restricted databases.

Some services provided by Dawan Global require us to become temporary custodians of customers’ equipment, such as personal computers, that may contain sensitive information. It is Dawan Global’s policy not to retain such information from customer equipment once the requested services are complete.

Dawan Global does not knowingly collect personal information from children younger than 13.

How We Use the Information We Collect. We use the information to customize your shopping experience and identify your preferences along with the following:
 Confirm, process, fulfill, and track your orders
 Respond to your customer service inquiries or requests
 Inform you of special values and featured items
 Send you catalogs, advertisements, or promotional offers we believe will be of interest to you
 Send you Dawan Global email and text-message updates
 Inform you of recalls or other information on products you have purchased
 Prevent or mitigate fraud and credit risk
 Administer promotions, contests, sweepstakes, and rewards programs
 Administer Dawan Global credit cards
 Improve our merchandise selection, web sites, retail experience, and customer service
 Comply with applicable legal demands, laws, and regulations

California Residents – Notice of Disclosure. California law gives California residents the right to request a notice describing the categories of personal information Dawan Global shares with affiliated companies or other parties for their direct marketing purposes.

The notice that Dawan Global gives California residents under California Civil Code sections 1798.83–1798.84 identifies the categories of Personal Information Dawan Global shares with affiliated companies or others for their direct marketing purposes. The notice includes the names and addresses of those affiliated companies or others. If you are a California resident and would like a copy of this notice, please email us at privacy@dawanglobal.com or write to us at:
Privacy and Compliance
Dawan Global LLC
P.O. Box 293, Holmdel NJ 07733

EU Countries and Switzerland – Safe Harbor. The U.S. Department of Commerce has set forth the U.S.–EU Safe Harbor Framework and the U.S.–Swiss Safe Harbor Framework regarding the collection, use, and retention of Personal Information from EU member countries and Switzerland. Dawan Global adheres to these Safe Harbor Frameworks, as well as to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Dawan Global’s certification status in the U.S.–EU Safe Harbor List and the U.S.–Swiss Safe Harbor List, visit http://export.gov/safeharbor. To learn more about the Safe Harbor Privacy Principles, visit http://export.gov/safeharbor/eu/eg_main_018475.asp

Use of “Cookies.” Cookies are pieces of information that are transferred from web sites to your computer’s hard drive, and they may serve a variety of purposes (web beacons, Flash cookies and other similar technologies may also be used for these purposes). For example, cookies “remember” you when you return to Dawan Global.com or other Dawan Global web sites to improve your user experience. Cookies help Dawan Global identify which Dawan Global web pages are visited and how often, and evaluate how our web sites are used to improve our services.

Cookies also enable Dawan Global and third parties to deliver targeted advertising to you. To learn how to opt out of these advertising-related cookies, click here. You can also opt-out of receiving personalized ads from third party advertisers and ad networks who are members of the Digital Advertising Alliance or the Network Advertising Initiative by visiting their opt-out pages. If your browsers are configured to reject cookies when you visit these pages, or if you subsequently erase your cookies, use a different device or change web browsers, your opt-out may become ineffective and may need to be repeated. Browser settings, including Do Not Track signals and other mechanisms will not affect data collection and will not constitute an opt-out of advertising-related cookies, personalized third-party advertising or promotional messages from Dawan Global; you must use the opt-out choices described above in order to opt out from such promotional messages.